1. Acceptance of Terms
By accessing or using any part of the JiliPay platform — including the website at jilipay.app, any mobile application, or any associated services — you confirm that you have read, understood, and agree to be bound by these JiliPay Terms and Conditions in full. If you do not agree with any part of these terms and conditions, you must stop using the platform immediately.
These terms and conditions form a legally binding agreement between you (the player) and JiliPay. They apply alongside our Privacy Policy and Responsible Gaming Policy, which are incorporated by reference. Tara, let's keep things honest from the start — no hidden clauses, just straight-up rules.
2. Eligibility and Registration
To create a JiliPay account and participate in any real-money gaming or betting activity, you must meet all of the following eligibility requirements:
- You are at least 21 years of age at the time of registration, in compliance with Philippine gaming regulations.
- You are a natural person (not a company, bot, or automated system) and are legally allowed to engage in online gaming under the laws applicable to your jurisdiction.
- You are accessing JiliPay from a location where online gaming is not prohibited.
- You are not a current employee, contractor, or affiliate of JiliPay or any of its parent, subsidiary, or related companies.
- You have not previously had a JiliPay account suspended, terminated, or banned for violations of these terms and conditions.
Each player may only register and maintain one (1) active account. Duplicate or multiple accounts are strictly prohibited. If JiliPay detects multiple accounts belonging to the same individual, all accounts may be suspended and any pending withdrawals may be forfeited.
During registration, you must provide accurate, current, and complete information. JiliPay reserves the right to request identity verification documents (government-issued ID, proof of address, selfie) at any time as part of our Know Your Customer (KYC) process. Providing false information constitutes a material breach of these terms and conditions.
3. Account Security and Responsibilities
You are solely responsible for maintaining the confidentiality of your username, password, and any security credentials associated with your JiliPay account. You agree to:
- Choose a strong, unique password and update it regularly.
- Never share your login credentials with any third party, including friends or family members.
- Log out of your account after each session, especially when using shared or public devices.
- Notify JiliPay support immediately if you suspect any unauthorized access to your account.
JiliPay will never contact you by email, SMS, or chat asking for your full password. Any communication claiming to be from JiliPay that requests your password should be treated as a phishing attempt and reported to us right away.
JiliPay accepts no liability for losses arising from your failure to keep your account secure, except where such losses are directly caused by our own negligence or system fault.
4. Deposits, Withdrawals, and Payment Terms
All financial transactions on JiliPay are conducted in Philippine Peso (₱). We support the following payment channels for deposits and withdrawals:
- E-wallets: GCash, Maya (formerly PayMaya), GrabPay, Coins.ph
- Bank Transfers: InstaPay, PESONet, BDO, BPI, UnionBank
- Cards: Visa and Mastercard debit or credit cards issued by Philippine banks
Minimum deposit amounts and withdrawal thresholds apply and are displayed within your account dashboard. Withdrawal requests are subject to identity verification and may take 1 to 5 business days to process depending on the payment method selected. JiliPay does not charge processing fees on standard withdrawals, though your bank or e-wallet provider may impose their own charges.
All deposits and withdrawals must use payment methods registered in your own name. Third-party deposits and withdrawals are not permitted under these terms and conditions and may result in account suspension and fund confiscation.
JiliPay reserves the right to delay or refuse withdrawal requests where there is a reasonable suspicion of fraudulent activity, bonus abuse, or a pending KYC verification.
5. Bonuses, Promotions, and Wagering Requirements
JiliPay periodically offers bonuses and promotions to both new and existing players. All bonus offers are subject to specific terms and conditions that are communicated at the time of the promotion. General bonus rules include:
- Bonuses must be used within the validity period specified in the promotion details. Expired bonuses are automatically removed from your account.
- A wagering requirement (also called a rollover) applies to all bonuses unless otherwise stated. This means you must bet the bonus amount a specified number of times before any winnings derived from it can be withdrawn.
- Only one bonus can be active in your account at any given time. Claiming multiple bonuses simultaneously through separate channels is considered bonus abuse.
- JiliPay reserves the right to modify, suspend, or discontinue any promotion at any time with reasonable notice where possible.
Abuse of the JiliPay bonus system — including but not limited to collusion, arbitrage betting, creating multiple accounts to claim the same promotion, or using automated betting systems — is a direct violation of these terms and conditions. Detected abuse will result in the forfeiture of bonus funds and associated winnings, and may lead to permanent account closure.
6. Gameplay Rules and Fair Play
JiliPay offers a range of games including baccarat, fishing games, Pusoy, sports betting, esports betting, and more. All games are powered by certified Random Number Generator (RNG) technology or sourced from licensed game providers, ensuring fair and unbiased outcomes for every session.
By playing any game on JiliPay, you acknowledge that:
- Game results are final once a round has been completed and settled.
- Technical glitches that affect game outcome may result in the round being voided and stakes refunded at JiliPay's discretion.
- Using any form of cheating software, exploit, or manipulation tool is a serious breach of these terms and conditions and Philippine law.
- In sports and esports betting, all wagers are settled according to JiliPay's official Sports Rules, which are available separately on the platform.
JiliPay is committed to providing a sulit experience — good value, fair odds, and transparent rules. We regularly audit our games and betting lines to ensure compliance with our licensing requirements.
7. Responsible Gaming
JiliPay believes that gaming should always be an enjoyable activity, not a source of stress or financial hardship. We are committed to promoting responsible gaming across all our platforms. Players have access to the following self-management tools at any time:
- Deposit Limits: Set daily, weekly, or monthly caps on how much you can deposit.
- Session Timers: Receive alerts when you've been playing for an extended period.
- Self-Exclusion: Temporarily or permanently suspend your account if you feel gaming has become a problem.
- Reality Checks: Periodic pop-up reminders showing your session time and net balance.
For more information, visit our dedicated Responsible Gaming page. If you or someone you know needs help, please reach out to a professional counseling service.
8. Prohibited Activities
The following activities are strictly prohibited on JiliPay and constitute material breaches of these terms and conditions:
- Engaging in any form of money laundering or using JiliPay to facilitate illegal financial transactions.
- Using bots, scripts, or any automated systems to place bets or interact with the platform.
- Collusion or match-fixing in any game or betting market.
- Accessing JiliPay from a jurisdiction where online gaming is prohibited by law.
- Attempting to hack, reverse-engineer, or otherwise interfere with JiliPay's systems or software.
- Impersonating another player, JiliPay staff member, or any other person.
JiliPay cooperates fully with Philippine law enforcement agencies and the relevant gaming regulatory bodies. Any confirmed illegal activity will be reported to the appropriate authorities, and all associated accounts and funds will be frozen pending investigation.
9. Limitation of Liability
To the maximum extent permitted by applicable Philippine law, JiliPay shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of — or inability to use — the platform. This includes but is not limited to loss of winnings due to system downtime, loss of data, or interruption of service caused by factors beyond our reasonable control such as natural disasters, internet outages, or government-mandated restrictions.
JiliPay's total aggregate liability to you for any claim arising from these terms and conditions shall not exceed the total amount deposited by you in the 30-day period preceding the claim.
10. Intellectual Property
All content on jilipay.app — including but not limited to logos, graphics, game interfaces, text, and software — is the intellectual property of JiliPay or its licensed providers. You may not reproduce, distribute, modify, or create derivative works from any JiliPay content without our express written consent.
11. Privacy and Data Protection
JiliPay collects and processes your personal data in accordance with our Privacy Policy. By using JiliPay, you consent to the collection and use of your data as described therein. We do not sell your personal information to third parties. Your data is used solely to provide, improve, and personalize your JiliPay experience, and to comply with our legal and regulatory obligations.
12. Amendments to Terms and Conditions
JiliPay reserves the right to update or modify these terms and conditions at any time. When material changes are made, we will notify registered players via email or an in-platform notification at least seven (7) days before the changes take effect. Your continued use of JiliPay after the effective date of any changes constitutes your acceptance of the updated terms and conditions.
We recommend checking this page regularly to stay informed. The "Last updated" date at the top of this document indicates when the most recent revision was made.
13. Governing Law and Jurisdiction
These JiliPay terms and conditions are governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the competent courts of the Philippines, without prejudice to your rights as a consumer under applicable Philippine law.
14. Contact and Support
If you have any questions or concerns about these terms and conditions, or if you need to report a suspected violation, please reach out to our support team. We're here to help — kausap mo lang kami.
